Job Description

Job Description

Job Description

At HawaiiUSA FCU our Fraud Analyst will play a critical role in safeguarding the organization and its customers from fraudulent activities. Your primary objective will be to identify, investigate, and resolve potential fraud cases by analyzing complex data and transaction patterns. You will collaborate closely with internal teams and external partners to ensure compliance with regulatory requirements such as the Bank Secrecy Act. This role demands a proactive approach to fraud prevention and detection, utilizing advanced tools and methodologies to mitigate risk. Ultimately, your work will contribute to maintaining the integrity and trustworthiness of the financial services provided by the organization.

Minimum Qualifications:

• High School Diploma or equivalent, preferred bachelor’s degree in Finance, Criminal Justice, Business Administration, or a related field.
• Proficiency in data organization, analysis, and interpretation.
• Strong problem resolution skills demonstrated in a fast-paced environment.

Preferred Qualifications:

• 1 years' experience working in a financial institution's branch, call center, or customer service environment.
• Proven experience in fraud investigations within the financial services or insurance industry.
• Strong knowledge of credit reporting and regulatory requirements such as the Bank Secrecy Act.
• Certification in fraud examination (e.g., CFE) or related credentials.
• Experience with advanced fraud detection software and analytical tools.
• Familiarity with financial crime compliance programs and risk management frameworks.
• Additional training or coursework in cybersecurity or financial regulations.

Responsibilities:

• Conduct thorough investigations into suspected fraudulent activities using data analysis and case management techniques.
• Monitor and analyze transaction data and customer behavior to detect anomalies indicative of fraud.
• Collaborate with branch and call center teams to gather relevant information and resolve customer inquiries related to fraud cases.
• Ensure compliance with regulatory frameworks and internal policies.
• Prepare detailed reports and documentation to support findings and assist in legal or regulatory proceedings.
• Develop and recommend improvements to fraud detection and prevention processes and systems.
• Maintain up-to-date knowledge of organizational goals, emerging fraud trends, and industry best practices.

Minimum Physical Requirements

• Sitting for prolonged periods at a desk working on a computer.
• Talking on the phone, computer, and person to person or in meetings frequently.
• Moving around the office on occasion.
• Lifting, pulling, pushing, and carrying up to 30 pounds on occasion.
• We'll make reasonable accommodations for qualified applicants and employees with disabilities.

Skills:

The required skills are essential for daily tasks such as conducting detailed fraud investigations and analyzing large datasets to identify suspicious activities. Proficiency in computer systems enables efficient use of fraud detection software and data management tools. Gathering information and resolving issues with customers and internal teams. Knowledge of regulatory frameworks ensures that investigations comply with legal standards and protect members and the organization. Preferred skills like certification in fraud examination and familiarity with advanced analytical tools enhance the ability to detect complex fraud schemes and contribute to continuous process improvements.

Benefits And Pay

The expected pay range for Fraud Analyst is $24.66 to $28.84 per hour.

We cover 100% of employees single medical, drug, vision, and dental monthly health insurance premiums. Employees also love receiving paid volunteer time, our pay it forward program, and matching their charitable donations up to $250 per year per employee. Tuition assistance for higher education is another special way we invest in our workforce. Benefits include, Paid Time Off and 11 Paid Holidays, 401(k) and 3% Employer Contribution, Health insurance, Paid time off, Vision insurance, Dental insurance, Prescription drug insurance, Tuition reimbursement, Life insurance, Flexible spending account, Disability insurance, Health savings account, Opportunities for advancement, Employee assistance program, Referral program, Retirement plan, Employee discount, Paid training, Professional development assistance, AD&D insurance, Volunteer time off, Credit union membership, Paid orientation, and more.

About Company:

HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative, owned and operated by our members since 1936.

We are dedicated to helping members achieve their financial goals and our employees reach their career aspirations.

We are committed to our community by extending ourselves through our time, efforts and resources. Our motto, Life Matters, means celebrating life’s experiences and creating fulfilling work opportunities, not just jobs.

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