Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills
Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.
...people really like beautiful outdoor spaces who knew?), we're expanding our team with an additional full-time Landscape Design 3D Modeler in our beautiful Bellevue office. If you're graduating with a degree in Landscape Architecture or have experience making virtual...
...Job Description Amazon delivery partner opportunity Earn $18.00 - $20.00/hr\n What is Amazon Flex? It's simple! Use your vehicle... ...or just want some extra money for day-to-day expenses, most drivers earn $18.00 - $20.00 an hour* delivering packages. You also get...
...Description Medical City Dallas Registered Nurse, Lactation Consultant Day shift w/ rotating weekends7AM - 7PM... ...employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status...
...Immediately hiring a Permanent Full Time Senior Level Diesel Technician to support our Truck Fleet at Ryder in Wilmington... ...am 3:30 pm We want the right Maintenance Repair Mechanic to join us at Ryder to work on Heavy Duty Vehicles Apply Here with Ryder Today For...
...Job Description Job Description Job Description: Sales Recruiter About the Job: As a Sales Recruiter with HCT Staffing, you... ...based office. Company Description HCT Staffing is a national healthcare recruitment and staffing firm for Healthcare Technology...