Job Description

Sr. Account Manager, Amazon & e-Commerce:The Sr. Account Manager, Amazon & e-Commerce manages programs and strategic planning initiatives within a specific department of the business to ensuresales targets are met. This role may be dedicated to servicing one significant client or responsible for multiple clients’ goals andencompassing customer relations and implementation.E-commerce is a fast-paced industry, and the only constant is change- we are looking for someone who is dynamic, curious &confident to join our team as aSr. Account Manager, Amazon & e-Commerce for our Amazon team. This role is responsible for providing strategic, tactical,and operational leadership on the highest levels. In a work-from-home environment, to be successful, you will need to learn quickly,stay on top of new e-commerce trends, and be a motivated, independent worker. Excellent project management skills as well aspoise, confidence and strategic thinking go a long way in this role. Collaboration with other business management & AdvantageUnified Commerce teams is crucial for success in this role as our Enterprise approach and breadth of services is key to our approach.What we offer:Full-Time Benefits (Medical, Dental, Vision, Life)401(k) with company matchTraining and Career DevelopmentGenerous Paid Time-OffQualifications:Bachelor's Degree or equivalent experience in the area of Marketing/Brand Management required; MBA Degree or equivalent experience is preferred 6+ years of experience in a consumer product, brand manager, media, or agency experience preferredSuperior task management, interpersonal, written and verbal communications skillsMin 4 or 5 years of experience full access and broad knowledge of Amazon Seller Central or VendorCentral either in an agency role, a brand role or Amazon directMin 3 years eCommerce experience understanding SEO, shipping, new item set upMin 2 years of Amazon Advertising experienceResponsibilities:Manage 4-6 brands on Amazon 3P or 1P growing sales aligned to client’s goals andbeing in the role as their Amazon expert.Meet with clients weekly to review issues, performance, advertising strategies,content updates, promotional calendars, support cases and recommend long-termstrategies.Create best-in-class catalog pages with a focus on SEO (titles, bullet points, productdescription, hidden keywords). Monitor changes in SEO using third party tools.Manage variation strategy and monitor regularly for improvements.Identify account problems, open Amazon support cases and monitor resolutions.Meet regularly with Amazon account executives and vendor managers tocollaborate on brand growth.Make recommendations to clients on international expansion opportunities andmanage client’s international Amazon marketplaces.Review advertising budgets, strategies, ACOS, ROAS, TACOS and work withadvertising team to align on brand’s goals.Assist in getting new products live and retail ready, including collecting VINEreviews and problem resolution of existing items.Utilize A/B testing when applicable.Work with graphic design team to make recommendations to client to upsellcreative assets for above-the-fold (ATF), A+ content, videos and advertising assets.Make recommendations based on data and consumer insights.Develop and implement growth strategies for assigned brands.Work with internal advertising team to implement advertising campaigns andanalyze trends and results to achieve client’s goals.Facilitate communication, opportunities, challenges, and workflow to other teammembers and attend all client meetings and reviews.Organize FBA or MFN shipment strategies and creation of shipments to Amazon.Create Ad-hoc reporting for brands to address situational issues, forecasts,strategic planning and performance optimization programs.All capabilities within Seller Central or Vendor Central related to a product ASINsales growth strategy.Plus other tasks as assignedSkills:Advanced Excel and strategic thinking skillsKnowledge using third party tools including Helium10, Keepa, DataHawk, Jungle Scout, or ZonguruStrong presentation and interpersonal skillsStrong written communication and verbal communication skillsWell-organized, detail-oriented, and able to handle a fast-paced work environmentTrack record of building and maintaining customer/client relationshipsStrong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook,and web-browsersJob Will Remain Open Until Filled

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